FRIDAY, OCTOBER 30, 2020

ATTENTION ALL PHARMACY AND DME PERMIT HOLDERS – NABP E-PROFILE NUMBERS FOR 2021 RENEWAL:

As permit holders know, in July 2020 Board staff advised that, per Board Rule .1615, all pharmacy and DME permit holders would have to obtain and report an NABP e-Profile number as a condition of the 2021 permit renewal. Board staff appreciate permit holders’ diligence in obtaining those numbers. Discussions with permit holders and NABP staff concerning that process, pointed out a path for Board staff to work with NABP on assigning e-Profile numbers for all existing NC pharmacy and DME permit holders that did not already have one (or had reported an invalid e-Profile number). That process has been completed. Any current permit holder may view its e-profile number by accessing the Board’s Licensure Gateway -- https://portal.ncbop.org/ -- under Facility Management and logging in under the permit. The e-Profile number will display at the top of the permit profile, along with other information about the permit. During the 2021 renewal season (beginning November 1), the permit’s assigned e-profile number will auto populate on the renewal form. If you have any questions/concerns, please contact Missy Betz, Director of Licensing, mbetz@ncbop.org. Note: All applicants for new pharmacy or DME permits will have to obtain an NABP e-profile number. Instructions here: https://nabp.pharmacy/help/i-need-to-create-an-e-profile-for-my-facility-how-do-i-go-about-doing-this/.

FRIDAY, JULY 31, 2020

*UPDATED*  ATTENTION ALL PERMIT HOLDERS - NABP E-PROFILE NUMBER REQUIRED FOR 2021 RENEWAL. Board Rule .1615 (found here) requires all pharmacy and DME permit applicants and holders to obtain and report an e-Profile number issued by the National Association of Boards of Pharmacy (NABP) as a condition of permit issuance or renewal.

When the 2021 permit renewal period opens on November 1, 2020, all pharmacy and DME permits will be required to provide their business e-Profile number on the renewal application. If a business e-Profile number is not provided, the pharmacy or DME facility will be unable to complete the renewal process.

Pharmacies and DME facilities may obtain an e-Profile number without cost. Directions for doing so are found here.

Board staff strongly encourage all pharmacies and DME facilities that do not already have a business e-Profile number to obtain one now to avoid delays during the permit renewal process.

Once you have obtained an NABP business e-Profile number for your pharmacy or DME facility, you may immediately add it to your facility’s Board profile by logging in to the Board’s Licensure Gateway -- https://portal.ncbop.org/ -- under ”Facility Management” and clicking on the blue “gear”. Board staff recommend that you add the e-Profile number to your facility’s profile before the renewal period opens on November 1, 2020.

Troubleshooting.  A few pharmacists have reached out to the Board and are experiencing technical difficulties obtaining a business e-Profile number from NABP.  The issue seems to arise when a pharmacist uses the same computer, browser, and email address that the pharmacist uses to access their personal e-Profile number. NABP staff have identified that the cookies/cached information of the personal e-Profile log-in as creating the problem. NABP staff recommend the following steps prior to creating a business e-Profile:

• Clear the cookies/cache on your current internet browser
• Use a different internet browser (Google Chrome and Firefox are preferable)
• Create the business e-profile number with a different email address than the one used for your personal e-profile number

If problems persist with business e-Profile creation, please contact NABP’s Accreditation and Inspection staff at 847-391-4539 for assistance.