Pharmacist Renewal FAQs

Click here for Continuing Education (CE) questions.

Click here for CPE Monitor information.

(CLICK HERE FOR GENERAL FAQs ABOUT THE RENEWAL PROCESS.)

Frequently Asked Questions for Pharmacists on License Renewal

Q:  What are the CE requirements for Pharmacists?

A:  All Pharmacists are required to have, at minimum, a total of 15 hours to renew every year.  Eight (8) of those hours have to be LIVE hours and the remainder hours can be either Live or Correspondence.

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Q:  I can’t log in -- the system will not take my license number.  What do I do?

A:  All license numbers are 5 digits.  You might need to enter a zero as your first digit.

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Q:  Do I need a business address listed to renew my Pharmacist License?

A:  Yes.  You will not be able to renew if your business address is UNKNOWN or blank.   

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Q:  My business address is listed as “UNKNOWN” and the program won’t let me renew -- what do I do?

A:  Please fill out the PHARMACIST CHANGE OF EMPLOYMENT FORM (click here) and submit it in to Missy Betz via fax, email, or mail.  Please allow 3-5 days for processing.

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Q:  My business address is wrong on my renewal.  How do I change it and do I have to wait for it to be updated before I renew?

A:  Please fill out the PHARMACIST CHANGE OF EMPLOYMENT FORM (click here) and submit it in to Missy Betz via fax, email, or mail.  Please allow 3-5 days for processing.  No, it does not have to be updated before you renew.

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Q:  The program won’t let me renew because I have a PO Box as my residential mailing address.  What do I do?

A:  You are required to have a physical address in order to renew.  To update your home address, LOG IN through our website and click UPDATE.

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Q:  I’m retired -- how do I denote that on my renewal?

A:  On the renewal form, please check the RETIRED box.

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Q:  I’m unemployed -- how do I denote that on my renewal?

A:  On the renewal form, please check the UNEMPLOYED box.

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Q:  Is there a grace period for renewal and earning CE?

A:  Yes, there is a 60 day grace period after the December 31st deadline.  You may continue to earn CE for your renewal and renew during that time with no penalty.

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Q:  If my CE certificate says that my hours are CONTACT hours, does that mean the hours will be considered LIVE?

A:  Not necessarily, check your ACPE number.  All LIVE hours are denoted by an “L” in the ACPE number.

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Q:  How do I delete a course that I entered incorrectly?

A:  Click the red “X” to delete a course.

PLEASE CONTACT DEBBIE STUMP WITH FURTHER QUESTIONS ABOUT CE OR YOUR PHARMACIST LICENSE RENEWAL.

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