DHHS INFORMATION FOR PHARMACIES CONCERNING NEW PLATFORM FOR THE NORTH CAROLINA CONTROLLED SUBSTANCE REPORTING SYSTEM.    The North Carolina Department of Health and Human Services, which administers the Controlled Substance Reporting System (“CSRS”), is migrating the CSRS to a new software platform.  The below information has been emailed to CSRS users.  Please take note:

Dear CSRS User,

We are pleased to announce that thenew North Carolina Controlled Substance Reporting System (CSRS) is now available.

How It Affects Me:
Your existing CSRS account has automatically been transferred into the new software system.
IMPORTANT: Your username for the new system will be the e-mail address where you received this notice.

Action Steps:
Follow the steps below to access the new CSRS website:

Note that the old website,, is no longer available.

Please note that there will be a delay of some prescription drug monitoring data as a result of this transition. Data collected between September 6, 2018 and September 19, 2018 will be loaded within two weeks of the transition date. We appreciate your understanding and patience during this time of transition.

If you have any questions or concerns, please contact support directly at 855-962-4767. Technical assistance is available 24 hours a day, 7 days a week. Should you have any policy questions in the meantime, you may contact CSRS at by email at



To apply for access to the NC Controlled Substances Reporting System, please visit:

FAQs and information for pharmacists on the STOP Act and what it requires:

Pharmacists with questions are encouraged to contact DHHS’ Drug Control Unit, which directly administers the CSRS: Kristen Weisberg, 919-715-2067 or John Womble, 919-715-2033.